THANH (AARON) LAI CONG

Software delivery manager, Business unit leader

Greeting from me!

An experienced software delivery manager with over 10 years of experience, specializing in project management, team leadership, and optimizing software development processes. Passionate about advancing technology and delivering exceptional results. Meticulous and careful, with a strong focus on details to ensure the highest quality.

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Focus skills

Project Management
Project Management
Diverse Technical Expertise
Diverse Technical Expertise
Leadership and Team Management
Leadership and Team Management
Customer and Stakeholder Management
Customer and Stakeholder Management

Project Management

Diverse Technical Expertise

Leadership & Team Management

Customer and Stakeholder Management

Work Experience

2022 - Now
Delivery Unit Leader
Techvify Software - Da Nang, Viet Nam
  • Established a Delivery Unit: Initiated and built a delivery unit from the ground up, growing it from zero to over 30 members.

  • Developed Recruitment, Training, and Staffing Processes: Created a comprehensive staff plan along with detailed recruitment, training, and personnel allocation processes to ensure optimal project staffing.

  • Enhanced Team Competency: Implemented strategies to continuously improve the skill levels of team members.

  • Achieved High Presale Success: Successfully converted a high percentage of opportunities into projects during the presale process.

  • Consistently Delivered High-Quality Outputs: Maintained the delivery of high-quality results to multiple global clients.

  • Led Projects with Trending Technologies: Delivered projects leveraging trending technologies such as IoT and AI.

  • Built Strong Client and Stakeholder Relationships: Established and maintained close relationships with clients and stakeholders.

  • Managed Unit Finances Efficiently: Effectively managed the financial aspects of the delivery unit.

2019 - 2022
Senior Technical PM, Lead PMO
Techvify Software - Ha Noi, Viet Nam
  • Managed Multiple Projects Simultaneously: Actively participated in the development and management of numerous projects concurrently.

  • Contributed to Techvify Software's Growth: Played a key role in expanding Techvify Software from under 20 members to over 200 employees over a span of three years.

  • Enhanced Project Management Processes: Contributed significantly to the development and refinement of the company’s project management processes.

  • Achieved ISO Certifications: Made a significant contribution to the company’s attainment of ISO 9001 and ISO 27001 certifications.

  • Major Achievement: As an ODC Lead, established an offshore delivery center (ODC) from a starting team of 4, scaling it to 60 members within six months. This team collaborated with a Hong Kong client to develop two completed products, enabling the client’s market entry.

  • Maintained High Team Morale: Ensured the maintenance of excellent working morale across the entire Delivery Department.

  • Developed Recruitment and HR Processes: Contributed to creating interview processes, recruitment procedures, and establishing competency frameworks and salary structures for the Delivery Department.

2019 - 2022
Senior Technical PM, Lead PMO
Techvify Software - Ha Noi, Viet Nam
  • Managed Multiple Projects Simultaneously: Actively participated in the development and management of numerous projects concurrently.

  • Contributed to Techvify Software's Growth: Played a key role in expanding Techvify Software from under 20 members to over 200 employees over a span of three years.

  • Enhanced Project Management Processes: Contributed significantly to the development and refinement of the company’s project management processes.

  • Achieved ISO Certifications: Made a significant contribution to the company’s attainment of ISO 9001 and ISO 27001 certifications.

  • Major Achievement: As an ODC Lead, established an offshore delivery center (ODC) from a starting team of 4, scaling it to 60 members within six months. This team collaborated with a Hong Kong client to develop two completed products, enabling the client’s market entry.

  • Maintained High Team Morale: Ensured the maintenance of excellent working morale across the entire Delivery Department.

  • Developed Recruitment and HR Processes: Contributed to creating interview processes, recruitment procedures, and establishing competency frameworks and salary structures for the Delivery Department.

Software Delivery Manager

Experienced project manager specializing in team leadership and optimizing software development processes.

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woman placing sticky notes on wall
a close up of a computer screen with icons
a close up of a computer screen with icons
Advancing Technology Results

Passionate about delivering exceptional results with meticulous attention to detail for highest quality.

Team Leadership Expert

Experienced in team leadership with a strong focus on details to ensure exceptional results.

Project Showcase

Explore my portfolio showcasing exceptional results in software delivery management.

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man in blue crew neck t-shirt holding black and white bottle
Advancing Technology Results

Dedicated to advancing technology and delivering exceptional results with meticulous attention to detail.

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three men sitting on chair beside tables
Quality Assurance Focus

Strong focus on details to ensure the highest quality in software development.

Exceptional results! Meticulous attention to detail ensures the highest quality. Passionate about advancing technology and delivering exceptional results.

John Doe

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three men sitting while using laptops and watching man beside whiteboard

★★★★★